Clean Up and Optimize Your PC Virus and Spyware Detection/Removal Software Installation Hardware Upgrades Backup Your Files

Reinstall Windows Setup Your Wireless Network Assemble Your New Computer Work With Two Monitors System Audio Setup

This is the most requested service by far. After a year of running Windows, it starts to slow down and your programs take longer to load. After 2 years you have files everywhere and programs loading that you didn't even know you installed! It can be very frustrating to figure out how to uninstall unwanted programs and drivers in order to free up your system's valuable memory and CPU speed. This is where I come in, sit down with you and go over the list of installed programs to find out what you need. After uninstalling unused programs, cleaning up the leftover files, and reconfiguring your windows settings, your computer will be much faster!

Average Time: 1.5 hours

There's nothing worse than a virus that shuts down your computer before you even get a chance to open your virus scanner. Spyware redirecting all of your searches to shifty websites based out of Eastern Europe and Russia isn't much better! Fortunately these problems can be cured if they are caught early enough. A full virus scan and a full spyware scan at the first signs of strange computer behavior or excessive unwanted popup windows can usually fix the problem right away. If you're comfortable with using your virus and spyware scanners it's recommended that you do so every few days. If not, I can run a scan and fix any problems as soon as you notice something is amiss.
Average Time: 1-4 hours Depending on whether you have any virus or spyware.

Did you buy some new software and can't figure out how to set it up properly? Would you like some interesting new programs that can be downloaded for free, or purchased for a low price if you like them after trying them? I can install and configure the applications you need to use your computer the way you want to.
Average Time: 1 Hour

A new video card can go a long way for playing the latest games that have been released. If you're running slow when you've got a lot of applications open, extra RAM can speed up all of your programs. Never run out of space for your programs and downloads again with that new 2TB hard drive!
If you're purchasing a new part for your PC and aren't sure how to install it I can set it up for you.
Average Time: 1 Hour

One of the things you'll hear most about computers is that you should back up your files as often as possible! If you've never done this, or it's long overdue, I will back up your important documents, photos and other data on to CD or DVD, or to an external hard drive or USB key. Everything will be explained to you along the way, so if you're technically inclined you can learn to back up your files, contacts and settings on your own as well.
Average Time: 1.5 Hours

After a long time running Windows and using the internet, the clutter that accumulates on your computer can be overwhelming. Sometimes a clean-up and system optimization won't be enough to restore your computer to a responsive and comfortable state. Reinstalling Windows will give you a fresh start, and your computer will be fast and efficient once again. I will bring a portable hard drive to back up your files before the reinstallation so you won't lose any important data, reinstall windows to the default settings, and install the addons and updates required to bring your system up-to-date. Please make sure you have a valid Windows CD Key for this service (Usually located on a sticker on the computer case), as Microsoft can be a stickler for the "Windows Genuine Advantage".
Average Time: 2 hours

When you want a wireless network in your home there are many things to factor in to setting it up. Where do you want the router? Where will the client computers be located? How much hardware will you need? I will help you install your network in your home.
You've probably heard about wireless security. While it is unlikely to happen on a regular basis, if your wireless internet connection is left unsecured it will be wide open to anyone who wants to use it. This can be your neighbours, or someone parked out front of your place in a car. We will secure your network with your own private password, and can set up further defenses if you desire extra security.
Average Time: 1 hour

When you purchase a new computer setting up the cables, wireless options and peripherals can be a confusing process. I can show you how to recognize the different connections and where they all go while I plug everything in to it's proper place, or I can plug it all in and just make it work for you. Either way you'll be enjoying your new purchase within the hour!
Average Time: 1 Hour

Having two displays can be very useful for productivity or for entertainment. You can span documents over two screens, edit multiple photos or files in a larger viewing space, or watch movies in one full screen while using your other for computing tasks. You'll find many uses for the extra screen space once you experiment with it. I will connect your displays, tune each one with optimal settings, and demonstrate some of the features of having multiple displays. This service requires a video card that has two outputs, as well as a monitor that is compatible with the second output. If you have any questions about your hardware contact me and I will let you know if two monitors can work for you.
Average Time: 1 Hour

Do you have a 27" LCD monitor and powerful computer that can play HD movies and the newest games, but factory speakers that just can't keep up? Sound is one of the most important elements of games and movies, and your sense of hearing may be missing out on the experience. I will set up an audio solution that works for your space and with your computer to produce the excellent sound quality that you didn't realize you needed until you heard it!
Average Time: 1 Hour

If you've got a problem that's not listed here, or a general question, please Contact Me and I will help you to find a solution. E-mailing me with a question about your computer problem is no charge, and I may be able to help you without a service call if it's minor enough.
Average Time: 5 Minutes